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Natuzzi

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Natuzzi Group was founded in 1959 by Pasquale Natuzzi, current Chairman, Chief Executive Officer and Group Stylist. It designs, produces and markets sofas, armchairs and living room accessories. Natuzzi is the largest Italian furniture company with 2008 turnover of 666,0 million, and is a world leader in leather upholstery with 8% market share. The Natuzzi lifestyle products are distributed through the Natuzzi Stores in the most important international cities including Athens, London, Paris, Madrid, New York, Dubai and more. The Natuzzi Galleries are in partnership with the main distribution networks at: Selfridges (UK), Sears Roebuck (Canada), Bloomingdales (USA), David Jones (AUS) and other. Natuzzi has also two regional brands: Natuzzi Editions and Divani & Divani by Natuzzi, to address different regional markets: Natuzzi Editions in North America; Divani & Divani in Italy, Portugal and Greece. Please try to contact Natuzzi Customer Service directly prior to posting any complaints on this site.

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Natuzzi Reviews

Peace ch...
Natuzzi at Costco, John Lewis, BHS & Ikea!

You can buy Natuzzi at Costco (trade prices) + un-branded at John Lewis, Ikea and BHS!Don't be fooled at the Gucci price tag on the Natuzzi sofa - made ...

#291042
Jan 22, 2012
75

Peace ch...
Natuzzi v Editons & Italsofa

If your looking for a better priced Natuzzi, have a look at Natuzzi's other brands called Natuzzi Editions and Italsofa......half the price and still made in Europe! Editions ...

#291036
Jan 22, 2012
66

Donna D
Natuzzi will not honor 10 Year Warranty

I purchased what appeared to be the beautiful Plaza sectional in July of 2010. In June of 2011 we noticed the cushions were flattening and sagging and retaining body impressions. I...

#290855
Jan 21, 2012
74

Amisick
Natuzzi recliner needs numerous repairs

I ordered Natuzzi swivel rocker/recliner 8/04/08 for $1102. It was delivered 1/15/09 but had to be taken back immediately as the delivery men stripped the screws trying to attach ...

#289625
Jan 17, 2012
63

Anonymous
Natuzzi couch peeling

We bought our natuzzi couch just over three years ago. We are a couple . . .no kids. After two years, the leather started to peel. Now, three years later, there are numerous emb...

#289391
Jan 16, 2012
92

Mcdaidwi...
Natuzzi A906 (Empire range sofa) from Macys - AWFUL frame / foam construction

Purchased a matching Natuzzi sofa and loveseat combination in 2006 from Macys, complete with 7 year Macy's warranty. The sofa began to sag on one side within a year and the stitchi...

#280090
Dec 08, 2011
379

Mawmaw
Natuzzi Leather Peeling & Split

I bought my husband a Natuzzi Leather chair and ottoman from a well-known respected furniture in Taylorville, IL. Loved it for two years. I even went back and bought the sofa to ...

#273214
Nov 06, 2011
611

Anonymous
Natuzzi couch peeling

I purchased a Natuzzi couch just over 2 years ago and the leather is peeling. I purchased the couch because it was the nicest looking couch at our local Sears. I had to talk my wif...

#265222
Sep 30, 2011
667

Anonymous
Natuzzi Quality Awful

We bought a Natuzzi couch & loveseat. It started with a small piece peeling to cracking,tearing and then splitting.This started happening within days of the five year warranty endi...

#263257
Sep 21, 2011
629

DaveH
Natuzzi - Poor Quality, poor customer service, no shame

I purchased a love seat and couch from a local high end furniture store here in Ann Arbor, MI. After 5 months we recieved the items, the couch was defective, no padding in one arm,...

#262652
Sep 18, 2011
566

Anonymous
Natuzzi Couch Peeling!

I'm pissed too! Our couch is peeling and Sofa Mart says it's not under warranty. We purchased the longest warranty we could and they still say it's not covered. What...

#262049
Sep 14, 2011
519

Anonymous
Natuzzi leather couch and chair

Hi my blue leather natuzzi is 6 years old and couch and chair cost 5000.00 my leather is also peeling off and it looks ugly as it is white under the blue would never buy a natuzz...

#256074
Aug 17, 2011
702

Anonymous
Natuzzi - Elder Berman recliner leather has worn out in 3 years and is gone

We purchaed a recliner from Elder Berman in Toledo, Oh and it was for my husband. It was his chair and when he was diagnosed with cancer two years ago, he spent more than normal t...

#255891
Aug 16, 2011
617

Anonymous
Natuzzi "leather" recliner deck wearing/melting

Natuzzi leather recliner deck, back and top of arms is melting or rubbing off in just 2 years. We got it at Macy's. My husband used the chair in 2009 while recovering from surgery ...

#243401
Jun 15, 2011
1014

Otdesa
Natuzzi - Cheap Quality

We bought a sofa-loveseat combo at Costco and thought they were worth the risk since Costco has a good return policy. After about 2 weeks the 2 cushions started sagging; as a resu...

#242389
Jun 09, 2011
875

Anonymous
Natuzzi - Sofa color flaked off!!!!

My camel "leather" sofa is ruined. When trying to lightly go over an arm to remove surface dirt, the color lifted right off! Now I have a big whitish area about 6 in. by 9 in. on...

#241278
Jun 04, 2011
633

Martin3573
Natuzzi Leather Couch is coming unstitched

We purchased a Natuzzi Leather Couch from RC Willey in Salt Lake City. The problem is a seam is coming apart at a stress point where the leather has been sewn together. I believe a...

#236355
May 07, 2011
792

Anonymous
Natuzzi - Frame broke on first sofa then the core foam broke down in 3 yrs

Attractive Natuzzi brown leather sofa purchased at Macy's along with warranty. Frame broke on second day and everything was replaced (6 wks). Now three years later I finally ...

#233496
Apr 21, 2011
1202

Anonymous
Natuzzi makes great sofas

We bought a Natuzzi sectional couch about 4 years ago. It cost us around $4,000 and we love it. It is comfortable and the leather is soft and supple. It was purchased from a reputa...

#232833
Apr 17, 2011
1721

ColemanR...
Natuzzi - Leather couch looks like it has mange

My Natuzzi leather couch and recliner are two and a half years old and it looks like the leather is melting off or peeling. They say the warranty has expired even though I was told...

#228636
Mar 24, 2011
1497

Oujjs@ao...
Natuzzi NO FOLLOW UP

I have sent emails to the "Contact Us" section of their website regarding repair and parts needs for my $1200.00 recliner,at least 4 times over the past 6 months. NOT ON...

#227479
Mar 18, 2011
713

Miniestate
Another Natuzzi victim, Fake Leather and crackedup in 10 months

I bought a Ntauzzi couch and recliner from City Furniture and right off the bat I could tell it was not leather as I would sweat when I sat on it. Then at about 8 months it all sta...

#218306
Jan 26, 2011
1408

Natuzzi ...
Natuzzi

Natuzzi sold us leather furniture that was not leather. It was bicast.Bicast is to leather as particle board is to wood. Crap!When you read complaints abou...

#217931
Jan 24, 2011
1128

Suzee
No issues with Natuzzi

I purchased a beautiful leather sofa from Natuzzi over three years ago and I'm happy to say I haven't experienced any of the negative issues which I have read about on othe...

#215666
Jan 10, 2011
1373

Anonymous
Natuzzi Leather Couch & Chair Peeling

Ditto on the leather peeling! Natuzzi is garbage, and Macy's is no help. I thought the peeling was from my dogs oil in the coat, but turns out that pieces started peeling in ...

#210313
Dec 06, 2010
1704

Rita
Natuzzi poor workmen ship of recliners

This if the POOREST workmen ship quality ever. One would think I went to a flea market to purchase. I purchased a sectional with left and right recliners in May of 2...

#206258
Nov 08, 2010
1790

Glenna
Natuzzi - Red Leather Sofa and Chair

Our sofa and chair are four (4) years old. The surface on the back of the chair is rough and loosing color. I have cleaned it just like I do any other leather piece. I wonder no...

#203439
Oct 20, 2010
1637

Anonymous
Natuzzi: Forget them.

I bought a Natuzzi loveseat and a recliner from the "Florida Leather Gallery" in Naples, Florida. The recliner's inside lift handle broke off. The chair also has a sizable t...

#203360
Oct 19, 2010
1381

Abeda
Leather Sofa peeling??! looks disgusting! never ever purchase Natuzzi leather!

My Husband and I purchased a Natuzzi leather sofa and love seat along with an area rug. We waited 6months after our purchase to receive this "elite" sofa from Italy. After m...

#202671
Oct 14, 2010
3141

Bibi50
Natuzzi do not take any responsibility but takes your money

We were looking for a long time after soffas to serve us for long time. We finally found good looking soffas on Natuzzi. Price: Natuzzi's well known price which means much e...

#202019
Oct 10, 2010
1145
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