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1.8

I recently purchased a sofabed (6/2015) from Sleepers in Seattle. My wife and I were excited to be receiving the sleeper sofa called a Natuzzi Rubicon.

An appointment was made for delivery, we waited several hours but no one called or showed up. We called and another appointment for delivery was made. When the sofabed arrived I noticed numerous bumps on the leather sofa that could be both seen and felt to the touch. I refused the sofabed and called Sleepers in Seattle and was told the bumps all over the cushion were bug bites and perfectly normal for the natural leather they sold.

I said I did not want the sleeper sofa looking like that and was told if I sent it back that the round ship shipping would be charged in the amount of $650.00. (Indiana to Washington). I went to the dock and picked up the sleeper sofa. When I arrived home I noticed the right side bottom was caved in a little and found a broken board.

I called again and was told nothing could be done since I did not notice it at the time of pickup. The Greenfoam mattress is advertized on their website as 6.5 inches thick. I have to stretch the ruler to get 4.5 inches on mine. The mattress is very uncomfortable and I ordered a replacement online.

The web site for Sleepers in Seattle said top grain leather. Be careful since mine had countless insect bites and the end of my couch has a very light and dark piece of leather sewn together.

I wish now I had never purchased the sofabed from Sleepers in Seattle and had bought a Comfort Sleeper from American Leather. Still living and learning and maybe my review will help someone avoid my experience.

Reason of review: Not as described/ advertised.

Natuzzi Cons: Product.

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Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzzi.com so we can further assist you and point you in the right direction.

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