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Never buy a leather high grade sofa from Natuzzi they delivered to me a black highest quality leather sectional sofa in black that turned green two weeks later I repeatedly went to the store made calls to them Customer Care had my warrantee continued communication for...
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Anonymous
Anonymous

Sooooo your black leather turned green, did it? Seems legit.

#1047370
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We purchased a Natuzzi leather love seat about 10 years ago. It has provided many years of great comfort and has stood up to wear and tear. I recently purchased (2) full size leather sofas and one of them has lost all of its' cushion support after only two years of...
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2.0
I liked
  • Dissapointed
I didn't like
  • Quality of the sofa
#1026729
Reply to reviews
I purchased a Natuzzi leather sectional 18 months ago from Macy's, the salesman told me it came with a 10 year warranty, checked online saw warranty 10 years on frame/2 years on upholstery, so I purchased it. Now 18 months later the cushions have lost a measured 58% of...
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1.5
I liked
  • Design before failure
I didn't like
  • Product
  • Quality of furniture
  • Quality or responsibility
#1021777
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Natuzzi - Buy Palliser!!!!

Natuzzi
#1054611
1.0
Worst company ever. Terrible CS, & management....
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Natuzzi Loveseat Review

Natuzzi
#1036119
8 weeks after purchase the cushions on my leather Natuzzi Editions love seat have lost all plumpness. Compared to the sofa, it's like we are sitting on a hole where here should be padding. Warranty people from where we purchasedvae coming to look at it on Saturday. Historically, this company always denies warranty issues.
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Natuzzi B865 Leather Sofa Review

Natuzzi
#1019349
1.2
Worst quality I have ever seen in my life. Spent over $6,000 and my Natuzzi sectionals broke down within WEEKS. Save your money & go somewhere else. I truly believe anywhere else will be better quality and probably a much better price! I was not shocked to see so many other people with the same complaints online. Will never purchase from Natuzzi again.
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Short Review for February 16, 2017, Plc_product_quality

Natuzzi
#1009122
4.7
I just bought a new Natuzzi Editions model. I'm happy I did, it looks great and it really seems they have made the improvements to quality!
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The cushions started sagging and when I reached out to the CEO of the company, they sent someone out who agreed but also said that he can fix it by adding more inserts and providing stronger support at the bottom. However company responded that the softness is for...
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1.2
I didn't like
  • Quality of furniture
  • Lack of customer service and quality of product
  • Follow up from customer service
#1006564
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On July 19, 2014 I took delivery of a Blair leather Natuzzi sofa from Macy's in Ft. Myers, FL. Three months later, there were two deep impressions on the sofa from sitting on it. I am not a large person. Service came and told me nothing was wrong. Three months later,...
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I liked
  • Sofa until the butt holes were created within months
I didn't like
  • Yvonne in customer service
#985325
Reply to reviews
Just bought a Natuzzi Trieste III from Hudsons Bay. Really disappointed that Natuzzi that was top in its field became so low in its leather material and craftsmanship. Now they're using cheap leather look a like material that easily cracks and looks fake. They don't...
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Anonymous
Louis Friend

So what, exactly, is your issue? Natuzzi Editions continues to use top grain leather and if you think it looks fake, maybe you aren't as familiar with fake leather as you thi...

1.8
#984846
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Doesn't last, frame bent, leather worn out, backrest deformed, supporting leg went through the holding frame. All in less than 8 years.
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Anonymous
Ruth

We bought a natuzzi leather sofa from Sears. I noticed some spotting on one of the cushions and as recommended by their instructions I used water on a soft cloth to wipe it. ...

1.9
#969638
Reply to reviews
NATUZZI FURNITURE COLLAPSING AFTER LESS THAN 7 MONTHS
NATUZZI FURNITURE COLLAPSING AFTER LESS THAN 7 MONTHS
NATUZZI FURNITURE COLLAPSING AFTER LESS THAN 7 MONTHS
I purchased a Natuzzi sectional at Macy's 7 months ago. Within about 4 months the cushions started collapsing and the leather wrinkling. Where the recliner lays back it began rubbing holes in the leather (was misaligned and rubbing). I also noticed that in one place...
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2.7
#968699
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5 years ago we bought 2 chairs for 5000. dollars. We are 2 professional adult, no children. The chairs have been so sunken in for the last couple years....finally I put a board on the chair....because it was causing back issues. I like the look of the furniture...but...
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2.0
I liked
  • Design
I didn't like
  • Quality of product
#965263
Reply to reviews

Contact Natuzzi

Headquarters Address:
Natuzzi Americas INC
130 West Commere Avenue
HIGH POINT, NC 27260
Phone:
(336) 887-8300
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We purchased an expensive Natuzzi set (2 sofas, arm chair and automan) for $6,000 from Sears and paid extra for the Guardsman warranty in 2010. The leather started to wrinkle, peel and crack during the first 4 years and this is not in direct sunlight and has gentle...
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3.1
I liked
  • Display and availability of product
I didn't like
  • Lack of customer service and quality of product
#960283
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