Bought a leather sleeper sofa....when unfolded the foot area was over 4 inches higher than the head area. Shaped like a banana.
Ever try sleeping sideways on a banana ? Called support...They said that it was within specifications. You would think a bed would be level....a piece of garbage. When I asked for written specifications , I got no response.
If you go to their website, the bed is level when they unfold it. One tech that came out said that the bed would be level after the padding in the seat wore down....what in ten years ????? I am thinking about buying higher feet for the sofa to raise the head of the bed higher.
They would not pay for that either. Good luck on buying this garbage....
Review about: Natuzzi Sofa.
Reason of review: Bad quality.
I didn't like: Response to the problem.