4 years ago bought a 2 and 2/12 sets couch with 4 relax seats for € 7.000,00.
By delivery there were already problems, couch was taken back and 2 months later returned in the same bad condition.
Now 4 years later 2 times problems with electric relax and at this moment again 2 relax seats probelms.
Natuzzi has send a furniture maker 2 year ago who was in a hurry and has done his job for 40%. Complaines were not accepted only they would send that same guy again which was nor very serious about our complains. So we can say bad quality for a high price and no service at all, that is my opinion.
More Review Details
|Product or Service Quality|
|Style and Design|
|Advertised vs Delivered|
|Diversity of Products or Services|
|Value for money|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Natuzzi Clyde Sofa
- Review category
- Furniture and Decor
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