Bought a leather sleeper sofa....when unfolded the foot area was over 4 inches higher than the head area. Shaped like a banana. Ever try sleeping sideways on a banana ? Called support...They said that it was within specifications. You would think a bed would be...Read more
I didn't like
- Response to the problem
Natuzzi - Buy Palliser!!!!
Worst company ever. Terrible CS, & management....
Never buy a leather high grade sofa from Natuzzi they delivered to me a black highest quality leather sectional sofa in black that turned green two weeks later I repeatedly went to the store made calls to them Customer Care had my warrantee continued communication for...Read more
Natuzzi Loveseat Review
8 weeks after purchase the cushions on my leather Natuzzi Editions love seat have lost all plumpness. Compared to the sofa, it's like we are sitting on a hole where here should be padding. Warranty people from where we purchasedvae coming to look at it on Saturday. Historically, this company always denies warranty issues.
We purchased a Natuzzi leather love seat about 10 years ago. It has provided many years of great comfort and has stood up to wear and tear. I recently purchased (2) full size leather sofas and one of them has lost all of its' cushion support after only two years of...Read more
I purchased a Natuzzi leather sectional 18 months ago from Macy's, the salesman told me it came with a 10 year warranty, checked online saw warranty 10 years on frame/2 years on upholstery, so I purchased it. Now 18 months later the cushions have lost a measured 58% of...Read more
Natuzzi B865 Leather Sofa Review
Worst quality I have ever seen in my life. Spent over $6,000 and my Natuzzi sectionals broke down within WEEKS. Save your money & go somewhere else. I truly believe anywhere else will be better quality and probably a much better price! I was not shocked to see so many other people with the same complaints online. Will never purchase from Natuzzi again.
Short Review on February 16, 2017
I just bought a new Natuzzi Editions model. I'm happy I did, it looks great and it really seems they have made the improvements to quality!
The cushions started sagging and when I reached out to the CEO of the company, they sent someone out who agreed but also said that he can fix it by adding more inserts and providing stronger support at the bottom. However company responded that the softness is for...Read more
I didn't like
- Lack of customer service and quality of product
- Quality of furniture
- Follow up from customer service
Natuzzi Chair Review
We tried the chair in the showroom. It was the best and most comfortable but after waiting three months for the one we ordered when it arrived it is not the same. It doesn't move side to side and kills my lower back. Paid a big price for a chair I cannot use.
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