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On July 19, 2014 I took delivery of a Blair leather Natuzzi sofa from Macy's in Ft. Myers, FL. Three months later, there were two deep impressions on the sofa from sitting on it. I am not a large person. Service came and told me nothing was wrong. Three months later,...
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Pinecrest, Florida
I liked
  • Sofa until the butt holes were created within months
I didn't like
  • Yvonne in customer service
#985325
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Just bought a Natuzzi Trieste III from Hudsons Bay. Really disappointed that Natuzzi that was top in its field became so low in its leather material and craftsmanship. Now they're using cheap leather look a like material that easily cracks and looks fake. They don't...
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Anonymous
Louis Friend

So what, exactly, is your issue? Natuzzi Editions continues to use top grain leather and if you think it looks fake, maybe you aren't as familiar with fake leather as you thi...

1.8
#984846
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Doesn't last, frame bent, leather worn out, backrest deformed, supporting leg went through the holding frame. All in less than 8 years.
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Anonymous
Ruth

We bought a natuzzi leather sofa from Sears. I noticed some spotting on one of the cushions and as recommended by their instructions I used water on a soft cloth to wipe it. ...

1.9
#969638
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Short Review on February 16, 2017

Natuzzi
#1009122
4.7
Details
I just bought a new Natuzzi Editions model. I'm happy I did, it looks great and it really seems they have made the improvements to quality!
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Natuzzi Chair Review

Natuzzi
#1002003
2.5
Details
We tried the chair in the showroom. It was the best and most comfortable but after waiting three months for the one we ordered when it arrived it is not the same. It doesn't move side to side and kills my lower back. Paid a big price for a chair I cannot use.
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Advertised vs Delivered
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Natuzzi Sofa Review

Natuzzi
#996687
1.0
Details
Have a 3 piece couch set that has the sinking problem.I hate it and am going to burn it in front yard.Dont buy any of it you will regrett it
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Delivery Service
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Short Review on January 20, 2017

Natuzzi
#994665
1.4
Details
You might like the leather, but all else falls a part... run.
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NATUZZI FURNITURE COLLAPSING AFTER LESS THAN 7 MONTHS
NATUZZI FURNITURE COLLAPSING AFTER LESS THAN 7 MONTHS
NATUZZI FURNITURE COLLAPSING AFTER LESS THAN 7 MONTHS
I purchased a Natuzzi sectional at Macy's 7 months ago. Within about 4 months the cushions started collapsing and the leather wrinkling. Where the recliner lays back it began rubbing holes in the leather (was misaligned and rubbing). I also noticed that in one place...
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2.7
Pinecrest, Florida
#968699
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5 years ago we bought 2 chairs for 5000. dollars. We are 2 professional adult, no children. The chairs have been so sunken in for the last couple years....finally I put a board on the chair....because it was causing back issues. I like the look of the furniture...but...
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2.0
I liked
  • Design
I didn't like
  • Quality of product
#965263
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We purchased an expensive Natuzzi set (2 sofas, arm chair and automan) for $6,000 from Sears and paid extra for the Guardsman warranty in 2010. The leather started to wrinkle, peel and crack during the first 4 years and this is not in direct sunlight and has gentle...
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3.1
I liked
  • Display and availability of product
I didn't like
  • Lack of customer service and quality of product
#960283
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Bought two Natuzzi Italia leather sofas with electrical reclining via a authorized Natuzzi dealer in Northern California. Upon delivery of the sofas, both sofas has severe reclining issues: One sofa's recliner didn't work fully and other one kept opening and closing...
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1.1
#949586
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Custom ordered a Diesis GR30 Custom Motion Couch from a local retailer in Oklahoma. Took about 4 months to receive, which was what I was told to expect. Couch looks great, love the leather, and finish. The problem has been with the motion control. Long story short...
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Anonymous
Anonymous

Crapola, too late as ours seems to be like yours. A loud nouce and jolt when reclining. We waited 3 months +!and have only had it 1 month.

1.8
#934889
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We had a bad experience as well. We ordered an 111 inch sofa along with a 69 inch loveseat. After waiting 5 months for the furniture (had to pay in full 3 months before delivery), we got an 83 inch sofa. We didn't refuse delivery, as we had no furniture in our...
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1.0
I didn't like
  • Unethical sales tactics
#916716
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I was lucky that the faulty arm leather was replaced when the corners collapsed within first few months, but the new leather rippled immediately and they say it's right. I love the design of my £3900 sofa s but the shape has been lost within the first 6 months. I have...
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2.6
Tonbridge, England
I liked
  • Design
I didn't like
  • Quality of product
#894592
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