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Sofa cost over £2000 and is now only 5 months old and the company is only willing to repair which I will not accept as I have had a specialist visit. I have a sofa with one arm longer than the other, poor quality stitching - stitching marks left on the back of the sofa.

When they came to fit the sofa they have scuffed the back of it.

I have contacted Natuzzi multiple times and have had the phone hung up on me. I am now in the process of a small claims court to make an end to this.

Location: Portsmouth, England

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Wilfred Ccm

Good luck with your claim. We bought a Natuzzi suite via the Ideal Home exhibition.

Worst decision ever. The leather colour is painted on and came off when we used their cleaning products.

The cushions lost shape and we added extra foam under webbing. When we took the cover off found bits of chipboard cobbled together with staples.

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