Natuzzi - Great experience. All of these bad reviews are questionable. To me anyway.

75 of 147 Natuzzi reviews

I have had my Natuzzi leather sofa and recliner for 10 years.We just moved and my wife insisted on new leather because of the color of our Natuzzi.

She hates the maroon. I will include pictures of our furniture at its current condition after 10 years of use with me, my wife, our two children, and our two boxers. Yes, our dogs, big dogs, have lounged on this furniture as well. You can see by the pictures that this furniture needs cleaned and conditioned.

It has looked this way before, and with a good cleaning and conditioning the leather will look as good as new. However, for this review I wanted people to see the abuse and the resulting condition. This furniture has withstood all of this use and some abuse without a single hole, tear, or framing malfunction.

The recliner still works without a hitch.Anyway, I couldn't be happier with this furniture, and only hope that my next set will perform this well.

This review is a subjective opinion of a user.
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Reason of review:
Good quality
Product or service
Good Quality Furniture
Review category
Furniture and Decor
review #485614
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Helpful? 17 Yes 17 8 No 8
Had the same issue 3 Yes 3
75 of 147 Natuzzi reviews
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dcpiper

Mar 28 #1135108

You can change the color yourself....go to rubnrestore.com
Just amazing !

0 0 Reply
lou

Nov 12, 2015 #1063083 Oceano, California, United States

Considering 10 years and some abuse it looks like you got your monies worth.
Considering the majority of complaints posted not sure how many are legit, hope it's not for most of sofas? Recently bought a Costco set and having it returned.

1 0 Reply

Natuzzi Response Apr 09, 2015 

Thank you for the lovely post, we are currently trying to serve all the posts on pissed consumer.

3 0 Reply
lou

Nov 12, 2015 #1063088 Oceano, California, United States

I see your replies but what do you do for complaints, we are in the market to purchase sofas but we are concerned because we're not sure any follow up is being handled. I understand that you have a 10 year warranty but if you do not handle complaints properly or without action might as well give me a 50 year warranty if no follow up, what's the difference?

1 1 Reply
applehater

Jun 06 #1169686

Your warranty is up, time for new sofa mister complainer.

1 1 Reply
viniowa

Oct 26, 2014 #890831 West Des Moines, Iowa, United States

I have 2 sets of Natuzzi, over 25 years old. I asked a retailer about where they now manufacture.....Romania and of course China, but what isn't made in China today? It is "Italian leather".
I am ready for a different set, as I want a custom color. We will see, the prices are very reasonable compared to other "Italian leather" products out there.
No one with complaints has described the reason for the complaint? Other than made in China?????

1 1 Reply
lou

Nov 12, 2015 #1063092 Oceano, California, United States

China is known for using substandard materials on the cheap side, big difference when it comes to harden wood vs press wood for internal materials, any good manufacture will boast about the material used when building the frames, haven't seen anything with this brand on what they use. Back 25 years ago I bet they used hard wood frames, makes a big difference.

0 0 Reply
gladys

Jul 29, 2014 #847753

Don't buy a new one now made in China

2 0 Reply
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