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1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Reliability
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NATUZZI AVENTURA, FLORIDA

SAME ISSUE!!!THEY COLLECT YOUR FULL PAYMENT IN ADVANCE AND TELL YOU THAT YOU WILL RECEIVE YOUR SOFA WITHIN 4 - 6 MONTHS WHEN THE 6 MONTH APPROACHES NOBODY FOLLOWS UP AND THEY DONT TAKE YOUR CALLS UNTIL YOU INSIST.

THEN THEY TELL YOU THAT THERE IS A DELAY AND THEY ARE WAITING ON THE MANUFACTERER IN ITALY! TO DATE NO DELIVERY ESTIMATE NEARLY 6 MONTHS LATER AND NOT WILLING TO REFUND MY MONEY....

BUYER BEWARE!!!!DO NOT PREPAY IN FULL AND ENSURE THAT THE PRODUCT IS HERE IN THERE WAREHOUSE RATHER THAT HAVING IT MADE IN ITALY, THIS WAY YOU CAN PHYSICALLY SEE IT BEFORE PAYING...

This reviewer shared experience about problem with delivery and wants this business to have the product delivered as the author lost $7600. This person is overall dissatisfied with Natuzzi. The most disappointing about natuzzi shipping service at Natuzzi was difficulty to contact and not keeping to delivery schedule Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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