Product: Natuzzi Customer Care Clear all filters (0 of 3 reviews match)
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We purchased a BRAND NEW Franca chair from The Bay. When assembled from the box, it immediately did not function properly. Called The Bay, was referred to Natuzzi Cares. Then spent 3 and a half months, following up, phoning, emailing, having technicians cancel, finally...
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1.8
Product
Natuzzi Customer Care
I liked
  • Functional chair in the show room
I didn't like
  • And unreasonable amount of time for it to be fixed
  • Runaround and delays
  • Lack of customer service and quality of product
#1340087
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Natuzzi - Buy Palliser!!!!

Worst company ever. Terrible CS, & management....
1.0
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Natuzzi Customer Care
#1054611
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Anyway, I decided to write an email to the US Natuzzi customer service department hoping they could help, especially since my retailer has announced they were going out of business. Their fabulous answer, "Since this is a new purchase the retailer is responsible to...
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Anonymous
Anonymous

Crapola, too late as ours seems to be like yours. A loud nouce and jolt when reclining. We waited 3 months +!and have only had it 1 month.

1.8
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Natuzzi Customer Care
#934889
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