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Bought natuzzi leather couch and chair and leather is shedding/peeling off a top layer.

I never heard of genuine leather doing this. I was told by the macy's sales person that natuzzi was 100% leather not some coated leather product.

I went back to the store and the salesman defended the product as normal wear and tear for leather.

The product is only 5 years old. I was not told that it was treated or that this product had a "finish" that would peel off due to interaction with natural body oils. I grew up with leather furniture and never saw this happen in 20 plus years.

Location: Newark, New Jersey

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NatuzziCares

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzzi.com so we can further assist you and point you in the right direction.

Guest

As per the message above, we bought 6 supposedly leather chairs from adriatic furniture that started peeling after 3 years, I too have never heard of this happening with leather, but apparently the warranty is only 2 years. They shouldnt be allowed to sell things as genuine leather whten they are not. Will never buy from Adriatic furniture again.

Guest

This is the email I sent to Natuzzi:

Do you combine leather with man made "leather" in any of your products? I have a 5 yr old recliner where the deck, back and top of the arms appear to have melted or the finish has rubbed off. I had another all leather recliner for 12yrs and it didn't do that. What could be causing this? The "leather is dark brn and whats under it is black. Can it be refinished? I'm a bit dissapointed in how this has worn. We didn't even use the chair the 1st 3 years it was in the living room where we rarely go. We moved it into the family room in 2009 for my husband to sit in while recovering from surgery and the back and deck began to show "impressions" from what he was wearing ie: cable knit from his sweater. Weird

Any suggestions??

Thanks, Deb Overcash

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