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I had purchased a Natuzzi leather sofa from JC Perrault in Montreal!And the sofa that I had seen as a floor model was so different compared to the one they sent me at home (the one at home was wrinkled as opposed to the one at the store that was perfectly firm and well seamed).

After having spent so much time and only 170 dollars extra! I SIMPLY SENT THEM A LETTER EXPLAINING THAT IF THEY DO NOT REFUND ME AND PAY FOR ALL THE EXPENSES I INCURRED I WOULD TAKE THEMT TO THE SMALL CLAIMS COURT!

They refunded me the whole amount 4000 plus the additional expenses!;)

Review about: Natuzzi Sofa.

Monetary Loss: $4000.

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Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzzi.com so we can further assist you and point you in the right direction.

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