Product: Natuzzi Sofa Clear all filters (0 of 97 reviews match)
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With Official Company Response

I bought a very nice Natuzzi leather sofa last year at Hamilton's sofa gallery. It took 3 months to get, but I have been pleased with it. But I recently went back to get a matching chair and ottoman and the store told me that they no longer carried that leather...
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NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzz...

Anonymous
The Dude

Welcome to the furniture industry. Most likely, they aren\'t doing business with that particular leather supplier anymore. They have reduced suppliers from 5,000 to 1,000. A g...

Product
Natuzzi Sofa
#183008
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With Official Company Response

I ordered a sofa from Natuzzi on Finchley Road, London in January 2010. It's now mid-May 2010 and I am still waiting for it. I keep getting range of excuses from - the quality wasn't good enough, to "it takes time". Today they in fact told me that the sofas...
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NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuz...

NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuz...

Product
Natuzzi Sofa
#181628
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With Official Company Response

I bought a Natuzzi Sofa in black leather about a year ago and since that time it has broken twice. Both times the main structural frame has snapped resulting in the entire couch being unusable. Now I'm not a very heavy guy and I don't abuse the sofa. It sits in my den...
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NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuz...

Anonymous
scammedbynatuzziitalia FORT LA

I MEANT TO SAY, THE FRAME ON THE ARM OF THE CHAIR WAS BROKEN WHEN DELIVERY MEN GOT TO MY HOUSE WITH IT.THE owner of the store, Joseph authorized the delivery truck to take bac...

Product
Natuzzi Sofa
#165835
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With Official Company Response

I have purchased a leather living room set by Natuzzi and after 11/2 years a back board is popping out on my sofa and also the leather is pealing, cracking and the color is coming off. The store I purchased it at doesnt want to take the blame for it nor does Natuzzi....
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NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuz...

Anonymous
Joana

I bought a natuzzi couch. After waiting for delivery 6 months the couch arm came apart within first month . Called the dealer and had a nasty service guy fix it. Now the foa...

Product
Natuzzi Sofa
#163744
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With Official Company Response

We regrettably own Natuzzi living room furniture which we bought from Sofa Express. This turned out to be a double whammy. Sofa Express is now defunct in our area and the Natuzzi "leather" couch we bought through them is junk. I followed the cleaning and conditioning...
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NatuzziCares
Natuzzi Response

great, thank you. Please send the email explaining the situation along with pictures to information@natuzzi.com. We apologize it has taken this long to respond but we are her...

Anonymous
pkinohio

Dear Natuzzi I will gladly contact you with pictures of my sofa from 2009. The Sofa was the main piece oh furniture we purchased. But we purchased a recliner and chair at the ...

Product
Natuzzi Sofa
#159683
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With Official Company Response

I bought several thousand pounds worth of sofa and a lamp from Natuzzi back in January. After 10 months of the wrong lamp, a broken version of the right lamp I still don't have the lamp I have paid for. Their customer service is absolutely woeful and I would...
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NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzz...

Anonymous
snowprof@me.com

my burgundy colored natuzzi leather sofa has developed tan cracks that follow natural lines in the leather -- this over 11 years. is there any way to repair this?

Product
Natuzzi Sofa
#159208
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With Official Company Response

MISLEAD & LIED TO ABOUT A PURCHASE AT THEIR CLEARANCE CENTER , WANTED TO PAY FOR THE FURNITURE I was told that I didn't have to give a down payment on it because he wanted to make sure that I liked it after they stitched the arm, I even offered to pay for the whole...
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NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzz...

Product
Natuzzi Sofa
#159143
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