Product: Natuzzi Sofa Clear all filters (0 of 104 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
The first chair I purchased, was a roll arm recliner. New extremely comfortable. Then the queasy and groans started then the seat started to get soft and softer then the back followed. I had to use throw cushions on it. This chair started being bad just around a...
Read more
1.0
Product
Natuzzi Sofa
I liked
  • Dissapointed
I didn't like
  • Customer service
  • Quality of furniture
#795173
Reply to reviews
Bought Natuzzi power sofa from Rooms to go and motor went out. Called customer service and was told it was in warranty and sent tech out to repair. Tech said needed to order replacement part and would take 5 days and would come back out to replace. Just got a call...
Read more
1.0
Fredericksburg, Texas
Product
Natuzzi Sofa
#795138
Reply to reviews
Show

Natuzzi - Lombardo love seat

shopped at the bay loved the look of this nice Italian made love seat. Not really using it at all, then I noticed that one leg was bent in, not able to sit on it because frame was damaging my hardwood floor. Did some digging, not made in Italy afterall, made in China. Repair guy comes in and wedges a 2 by 4 into the love seat to shore up the leg. It was unsupported and held by glue and 5 bent staples. Quality price at substandard workmanship. No recall????
Product
Natuzzi Sofa
#777325
Reply to reviews
Show

Natuzzi sofa/loves eat set made in China "Softly"

After 3 years the leather starting cracking and flaking. We are 2 of us and it is on all 3 pieces! So it can't be wear n tear on pieces that are not even used! Within 7 months and a battle the mechanism on two recliners were replaced. Natuzzi did send me for future various pieces . Every time rep came it cost 265.00. So disappointed. In 40 years. I have previously had natuzzi coaches with no problem but they were made in Italy!
Product
Natuzzi Sofa
I liked
  • Dealing direct with mfr
#773581
Reply to reviews
Just to add natuzzi looks great and that's all, if it's built in China don't buy it . I brought almost $2000 sofa and after one year frame broke and cushion sunk, I was lucky Sears exchanged it because natuzzi has 10 years warranty on frame,but I also brought some...
Read more
Product
Natuzzi Sofa
#760726
Reply to reviews
Within three years of regular adult, no pets use, three cushions are sagging, two of them are peeling, exposing the base untinted leather. The 10 year warranty does not cover wear and tear after one year. Suspect this is not real leather but bonded leather, which...
Read more
Product
Natuzzi Sofa
#754643
Reply to reviews
Natuzzi - Sofa Review from Maple, Ontario
We bought our sofa & chair about 10yrs ago or a bit more, the picture shows it as of last week when we sold it, to go on to another family for a new life. The foam and structure are as good as new(and I have slept on it plenty) the leather looks fantastic other...
Read more
Anonymous
Anonymous

Our Natuzzi started peeling after about 8 years and it is clearly not wholly leather but a thin microscopic layer of a he real stuff over an artificial base. Our first couch f...

4.1
Product
Natuzzi Sofa
#741822
Reply to reviews
With Official Company Response
Natuzzi - Bad sale for the money
Natuzzi - Bad sale for the money
4 years ago bought a 2 and 2/12 sets couch with 4 relax seats for € 7.000,00. By delivery there were already problems, couch was taken back and 2 months later returned in the same bad condition. Now 4 years later 2 times problems with electric relax and at this moment...
Read more
NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzz...

1.4
Product
Natuzzi Sofa
#736203
Reply to reviews
With Official Company Response
Garbage product and garbage service from Natuzzi and dealer (Sleepers in Seattle) Dealer is mediocre regarding responsiveness and claims the manufacture says mis-alignment is normal. WOW The back of the couch (s) sections do not align. Natuzzi and dealer say this is...
Read more
NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzz...

Anonymous
Anonymous

$2500 for a reclining sofa is very inexpensive. Honestly anytime you buy furniture that moves or has moving parts like a motion sofa, how can you possibly expect it to be as s...

1.0
Product
Natuzzi Sofa
#732688
Reply to reviews
With Official Company Response
Had a $5000 Natuzzi couch with motorized recline feature delivered. It looked great and leather was glove smooth and awesome. Problem was that the right side didn't work properly. The store delivery service took note of this on the delivery receipt. The store,...
Read more
Anonymous
Anonymous

Same deal except left side.

NatuzziCares
Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzz...

1.6
Product
Natuzzi Sofa
I liked
  • Design
I didn't like
  • Repair service
#702344
Reply to reviews