Product: Natuzzi Sofa Clear all filters (0 of 100 reviews match)
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I purchased an all leather sofa and love-seat by Natuzzi for Baer’s. I was informed that the love-seat was on back order. I told the sales agent no problem that I would wait until they had both pieces available to deliver them together. I mentioned my concern about...
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Anonymous
Angie G

HelloMy name is Angie , I want to apologize for any inconvenience,that this may have caused, we certainly do not want any of our customer's to feel this way, I would like to a...

2.5
Product
Natuzzi Sofa
I liked
  • Selection of the furniture
I didn't like
  • Rigid policies that do not coincide with an more furniture store
#1260827
Natuzzi - Undeserved reputation
I purchased a Natuzzi sofa and just after if went off factory warranty, one panel of the "leather" began to peel like a bad sunburn. I have owned leather furniture for years but have NEVER seen anything like this. The seating surfaces are fine but a cushion top panel...
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1.0
Product
Natuzzi Sofa
I liked
  • Design before failure
I didn't like
  • Response to the problem
#1255796
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Natuzzi - Leather is fake and peels like sunburn!
I purchased a very expensive Natuzzi Italsofa leather sectional and was told by the sales person, "This couch is great for pets and children - super durable." I figured at the time I didnt have children or pets, so I should be great! The leather was quite stiff and...
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1.9
Product
Natuzzi Sofa
I liked
  • Design
I didn't like
  • Poor quality
#1246319
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Natuzzi - Sofa Review

Natuzzi - Sofa Review
Natuzzi - Sofa Review
Bought 2 sofas paid for the best and got the cheap crap. Stay clear, would not stand over guarantee.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Product
Natuzzi Sofa
#1244566
Reply to reviews
I have a 5 year old Natuzzi sofa and matching love seat both in excellent condition. The electronic switch on one side of sofa no longer works and Natuzzi says the switch is no longer available. Now I have a perfect sofa and lovevseat and the sofa is stuck in up...
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Product
Natuzzi Sofa
#1232134
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I purchased a leather corner suite, a leather three piece suite, a dining table and other accessories. All the furniture is well made with quality frames and strong leather. I love Natuzzi pieces. The designs are innovative and always striking. Great quality furniture...
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5.0
Product
Natuzzi Sofa
#1219970
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We purchased our recliner couch and chair complained to Hains furniture were we purchased it they said its not their problem now their 3 years old from the beginning the couch if you lay down you feel the wood that separates the sections same with chair got hold of...
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Anonymous
Wendy

Thank You Robert after reading your post I have decided Im not buying Natuzzi sofas! I have read several comments from others on different chats and they don’t like this Couch...

Anonymous
Willam

It's a horrible idea to publish your name and personal info on an open internet chat website such as this.Three years old ?That is ancient history to a retailer.P.S. Your punc...

2.0
Product
Natuzzi Sofa
I liked
  • Color and stayl
I didn't like
  • Warrenty
#1189480
Reply to reviews
Fortunately the delivery firm (which is a separate company) took the suites away and Natuzzi have refunded us (although they made another mistake in doing that) but no offer of compensation and we are left with a room without any furniture until we can find another,...
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Product
Natuzzi Sofa
#1144478
Reply to reviews
 Horrible for Natuzzi sofa
 Horrible for Natuzzi sofa
I purchased the Brio Natuzzi sofa approximately three years ago and as you can see from the photo there is a 20 inch sag in the cushion of the chaise part of the sofa. I called the store where I purchased the sofa and received nothing but rudeness. The store spoke to...
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1.0
Product
Natuzzi Sofa
I liked
  • Design before failure
I didn't like
  • Management
  • Customer service
#1137329
Reply to reviews
Called company that sold the $$$$ sectional, Star, and was told it was out of warranty. Finally almost 4 years old I took it apart and found it was a one piece foam unit that had split down the center. Also the back cushion is caving in. Not what you should have to do...
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Anonymous
Karen P. 70

Our sofa is sagging immediately after delivery and getting worse each day. Natuzzi is not willing to exchange the sofa.

1.3
Product
Natuzzi Sofa
#1072968
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