Product: Natuzzi Sofa Clear all filters (0 of 104 reviews match)
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I bought a Natuzzi couch from Huffman Koos in Paramus, New Jersey in July of 2015. Now, the entire top of the couch is peeling in a very unattractive way. Natuzzi won't respond to my requests for help. (See photos here: https://photos.app.goo.gl/HEahQqachkTEdVS37) I...
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1.9
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Natuzzi Sofa
I didn't like
  • Product
  • Poor quality
  • Quality of furniture
#1393728
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I purchased. Natuzzi couch from Baers Furniture in Sarasota Florida.After 8 months it was sagging in middle and I called for service.They sent a tech out to repair and I she did was stuffed some pieces of foam in the middle.When I asked her if that was proper she said...
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Anonymous
Lynn

Which Baer's did you purchase from? This item is in consideration!!

2.1
Product
Natuzzi Sofa
#1375957
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Don’t buy Natuzzi

Sofa cost over £2000 and is now only 5 months old and the company is only willing to repair which I will not accept as I have had a specialist visit. I have a sofa with one arm longer than the other, poor quality stitching - stitching marks left on the back of the sofa. When they came to fit the sofa they have scuffed the back of it. I have contacted Natuzzi multiple times and have had the phone hung up on me. I am now in the process of a small claims court to make an end to this.
1.0
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Natuzzi Sofa
#1363392
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We bought Natuzzi sectional sofa and we have guests ,next noticed color change of our light color sofa .They said because of color ,it is not covered .This happen not even 3 months after we bought .We went through directly with company and where we bought , nothing...
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Anonymous
Scott Nau

This company is dishonest, has terrible products, and refuses to stand behind their furniture. Leather panels on my sofa have lost as much coverage as Yul Brynner has lost hai...

1.9
Product
Natuzzi Sofa
#1323517
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I purchased an all leather sofa and love-seat by Natuzzi for Baer’s. I was informed that the love-seat was on back order. I told the sales agent no problem that I would wait until they had both pieces available to deliver them together. I mentioned my concern about...
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Anonymous
Angie G

HelloMy name is Angie , I want to apologize for any inconvenience,that this may have caused, we certainly do not want any of our customer's to feel this way, I would like to a...

2.5
Product
Natuzzi Sofa
I liked
  • Selection of the furniture
I didn't like
  • Rigid policies that do not coincide with an more furniture store
#1260827
Natuzzi - Undeserved reputation
I purchased a Natuzzi sofa and just after if went off factory warranty, one panel of the "leather" began to peel like a bad sunburn. I have owned leather furniture for years but have NEVER seen anything like this. The seating surfaces are fine but a cushion top panel...
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1.0
Product
Natuzzi Sofa
I liked
  • Design before failure
I didn't like
  • Response to the problem
#1255796
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Natuzzi - Leather is fake and peels like sunburn!
I purchased a very expensive Natuzzi Italsofa leather sectional and was told by the sales person, "This couch is great for pets and children - super durable." I figured at the time I didnt have children or pets, so I should be great! The leather was quite stiff and...
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1.9
Product
Natuzzi Sofa
I liked
  • Design
I didn't like
  • Poor quality
#1246319
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Natuzzi - Sofa Review

Natuzzi - Sofa Review
Natuzzi - Sofa Review
Bought 2 sofas paid for the best and got the cheap crap. Stay clear, would not stand over guarantee.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Product
Natuzzi Sofa
#1244566
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Natuzzi - Broken switch no longer available.

I have a 5 year old Natuzzi sofa and matching love seat both in excellent condition. The electronic switch on one side of sofa no longer works and Natuzzi says the switch is no longer available. Now I have a perfect sofa and lovevseat and the sofa is stuck in up position. Can’t even get serial number to give to someone who searches these things on internet. No help from Natuzzi.
Product
Natuzzi Sofa
#1232134
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I purchased a leather corner suite, a leather three piece suite, a dining table and other accessories. All the furniture is well made with quality frames and strong leather. I love Natuzzi pieces. The designs are innovative and always striking. Great quality furniture...
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5.0
Product
Natuzzi Sofa
#1219970
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