Product: Natuzzi Sofa Clear all filters (0 of 100 reviews match)
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Natuzzi - Cardboard support

Bought beautiful microfiber/leather fabric was so comfy but the cushions sunk down so bad we had to throw out. No support what so ever from the couch and the company.
Product
Natuzzi Sofa
#1070842
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Bought a leather sleeper sofa....when unfolded the foot area was over 4 inches higher than the head area. Shaped like a banana. Ever try sleeping sideways on a banana ? Called support...They said that it was within specifications. You would think a bed would be level...
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wahlgren
Anonymous

natuzzi...assembles sofas in China, Brazil, Russia.........looks like no quality control...

1.0
Product
Natuzzi Sofa
I didn't like
  • Response to the problem
#1068948
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I purchased Natuzzi sofa and love seat from Sandy's Furniture and cost me about $5,000 also I purchased 5 years warranty. From the delivery day I found problem in the product, the cushion is soft one side and firm other side, back support also defective. After...
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Product
Natuzzi Sofa
#1062397
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Never buy a leather high grade sofa from Natuzzi they delivered to me a black highest quality leather sectional sofa in black that turned green two weeks later I repeatedly went to the store made calls to them Customer Care had my warrantee continued communication for...
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Anonymous
Anonymous

Sooooo your black leather turned green, did it? Seems legit.

Product
Natuzzi Sofa
#1047370
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We purchased a Natuzzi leather love seat about 10 years ago. It has provided many years of great comfort and has stood up to wear and tear. I recently purchased (2) full size leather sofas and one of them has lost all of its' cushion support after only two years of...
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2.0
Product
Natuzzi Sofa
I liked
  • Dissapointed
I didn't like
  • Quality of the sofa
#1026729
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I purchased a Natuzzi leather sectional 18 months ago from Macy's, the salesman told me it came with a 10 year warranty, checked online saw warranty 10 years on frame/2 years on upholstery, so I purchased it. Now 18 months later the cushions have lost a measured 58% of...
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1.5
Product
Natuzzi Sofa
I liked
  • Design before failure
I didn't like
  • Quality or responsibility
  • Quality of furniture
  • Product
#1021777
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The cushions started sagging and when I reached out to the CEO of the company, they sent someone out who agreed but also said that he can fix it by adding more inserts and providing stronger support at the bottom.However company responded that the softness is for...
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1.2
Product
Natuzzi Sofa
I didn't like
  • Follow up from customer service
  • Quality of furniture
  • Lack of customer service and quality of product
#1006564
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Natuzzi Sofa Review

Have a 3 piece couch set that has the sinking problem.I hate it and am going to burn it in front yard.Dont buy any of it you will regrett it
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Natuzzi Sofa
#996687
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I purchase a Natuzzi Edition sectional sofa from Star Furniture. I had to order the sofa because Star Furniture didn't have the leather grade or the color that I want in stock. I did pay a full price of about 5k for it. After waiting more than 2 month, Star Furniture...
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Product
Natuzzi Sofa
#980424
They do not stand behind warranty's and service contracts!!We purchased a living room set in November of 2015, they delivered in December then in March something broke inside the arm on the coach. We called for service twice a month since march took 8 months for them...
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1.0
Product
Natuzzi Sofa
#980126
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