After 3 years the leather starting cracking and flaking. We are 2 of us and it is on all 3 pieces!
So it can't be wear n tear on pieces that are not even used! Within 7 months and a battle the mechanism on two recliners were replaced. Natuzzi did send me for future various pieces . Every time rep came it cost 265.00.
So disappointed. In 40 years.
I have previously had natuzzi coaches with no problem but they were made in Italy!
Reviewer is in unhappy mood. This person is quite happy with dealing direct with mfr. Please immediately contact the author of this review to discuss bad quality of natuzzi sofa and associated monetary loss in the amount of $3000. Natuzzi needs to offer any options to resolve the issue according to poster's claims.