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My 5K Natuzzi sofa cushions have all collapsed in less than six months. Very inferior foam.

Supposed to be Itailian made. I think it is Chinese junk.

This reviewer shared experience about damaged or defective and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Natuzzi and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Natuzzi boasts a Triple A rating with the better business bureau at http://www.bbb.org/greensboro/business-reviews/furniture-retailers/natuzzi-americas-in-high-point-nc-6001806/complaints.

They claim that 14 complaints have been resolved. I have a complaint posted there and DO NOT intend to let them off the hook. See - https://greensboro.app.bbb.org/complaint/view/33031396/c/j7vz7x

Let's inundate their prized BBB with the well deserved complaints you all have and let natuzzi deal with each one directly.


The retail store is seeking a resolution with Natuzzi. Supposed to get feedback the week of April 27.

Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at information@natuzzi.com so we can further assist you and point you in the right direction.

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