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2.0

We purchased a new Natuzzi sofa loveseat combination about 3 years ago from a Toronto Sears store. The cushions have caved-in in a couple of spots and neither the store or Natuzzi will even try to fix them.

Obviously Natuzzi is not the quality product we were led to believe it is. It is impossible to contact Natuzzi and the Sears store customer service claimed they could do nothing as we did not purchase an extended warranty. These were expensive sofas and should have lasted longer than three years.

I would not recommend these products to anyone. They are a waste of money!

Natuzzi Pros: Dissapointed.

Natuzzi Cons: Quality of furniture.

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