Derby, England
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With Company response Not resolved

Order s leather sofa costing £3,500 when delivered they had completely changed the electric mechanism.A couple of months later the sofa leather had badly stretched in a number of places on the sofa and the seat has compressed.

Advised that it is all with their tolerance levels and this should be expected. They were unable to confirm what the tolerance level is or what the stretch was. However it is within tolerance level. IGood my dogs had been on display I would not have gone anywhere near it.

I would definitely no recommend then to any one else.

Review about: Leather Sofa.

Review #597335 is a subjective opinion of a user.

Diversity of Products or Services
Advertised vs Delivered
Style and Design
Product or Service Quality
Price Affordability
Delivery Service
Reason of Review / Monetary Loss Not as described / Not specified
Preferred solution Not specified

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Natuzzi Response

Thank you for notifying Natuzzi, we value your feedback. We apologize that you have been having issues with your recent Natuzzi purchase. Please email us at so we can further assist you and point you in the right direction.

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