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Natuzzi - Undeserved reputation
I purchased a Natuzzi sofa and just after if went off factory warranty, one panel of the "leather" began to peel like a bad sunburn. I have owned leather furniture for years but have NEVER seen anything like this. The seating surfaces are fine but a cushion top panel...
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1.0
I liked
  • Design before failure
I didn't like
  • Response to the problem
#1255796
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Natuzzi - Leather is fake and peels like sunburn!
I purchased a very expensive Natuzzi Italsofa leather sectional and was told by the sales person, "This couch is great for pets and children - super durable." I figured at the time I didnt have children or pets, so I should be great! The leather was quite stiff and...
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1.9
I liked
  • Design
I didn't like
  • Poor quality
#1246319
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Natuzzi - Sofa Review

Natuzzi - Sofa Review
Natuzzi - Sofa Review
Bought 2 sofas paid for the best and got the cheap crap. Stay clear, would not stand over guarantee.
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
#1244566
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I have a 5 year old Natuzzi sofa and matching love seat both in excellent condition. The electronic switch on one side of sofa no longer works and Natuzzi says the switch is no longer available. Now I have a perfect sofa and lovevseat and the sofa is stuck in up...
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#1232134
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I purchased a leather corner suite, a leather three piece suite, a dining table and other accessories. All the furniture is well made with quality frames and strong leather. I love Natuzzi pieces. The designs are innovative and always striking. Great quality furniture...
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5.0
#1219970
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Natuzzi - Furniture company from.hell
delivered furniture.with manufacture defects. sales rep just say need to go thru standard company procedure..i.e. leave customets to rot they are busy scaming new ones
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Anonymous
Anonymous

after paying for my furniture about half a year ago, i am still struggling to get one item exchanged and the other refund... i just wish i had never come across such upsetting...

1.0
I liked
  • Design
I didn't like
  • Company procedue takes months and still nothing satisfactory
  • Quality of furniture
  • Response to the problem
#1192815
Reply to reviews
We purchased our recliner couch and chair complained to Hains furniture were we purchased it they said its not their problem now their 3 years old from the beginning the couch if you lay down you feel the wood that separates the sections same with chair got hold of...
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Anonymous
Wendy

Thank You Robert after reading your post I have decided Im not buying Natuzzi sofas! I have read several comments from others on different chats and they don’t like this Couch...

Anonymous
Willam

It's a horrible idea to publish your name and personal info on an open internet chat website such as this.Three years old ?That is ancient history to a retailer.P.S. Your punc...

2.0
I liked
  • Color and stayl
I didn't like
  • Warrenty
#1189480
Reply to reviews
I was out shopping for new furniture in the Fort Lauderdale, Fl area. Several stores in the area carry Natuzzi. I liked the design of the product. I was going to purchase three pieces of Natuzzi at one of the stores I visited. I asked the sales associate about the...
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#1188750
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Purchased " Leather", loveseat and couch. After 2 years in my 2nd home, which is used only 4 months of the year, the leather cracked and peeled into small thin pieces at the top of the loveseat. I spent thousands on this alleged leather and want some compensation for...
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1.0
I liked
  • Appearance
I didn't like
  • Quality
#1176378
Reply to reviews

Contact Natuzzi

Mailing Address:
Natuzzi S.p.A.
Via Iazzitiello, 47
Bari, 70029
Italy
Phone:
+39 080 882 0111
More
We ordered 2 suites (costing over £9000) and disposed of our existing suites the day before the delivery date. Having taken time off work for the delivery we were then told the suites had been sent to Scotland (we live in Hertfordshire) and we had to arrange another...
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#1144478
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