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I bought 2 natuzzi sofas less than a year back. These sofas are in a house without pets and very moderately used and very well cared for. However, they started showing a sag on the back of the sofa and my back can feel the hard sofa frame when sitting on it with the...
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1.6
#862792
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Natuzzi Galleria Mall, Fort Lauderdale Customer service absolutely rude and unknowledgeable... Went in to find a beautiful electric love seat on special in the back and bought it on the spot... I was told it would be wrapped and cleaned for pickup in three days, I was...
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natuzziflorida
natuzziflorida

We're sorry to hear that you were not satisfied with our customer service. We always offer a white glove delivery service to our customers and most of them accept it. In your ...

2.5
#851874
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Thank you for your response about our Nattuzi sofa. Based on your offer of 10% to assist with a repair it will be cheaper for use to purchase a new sofa. Besides this sofa only lasted 26 months before we contacted you about the problem. I would think the repair would...
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#850457
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Short Review on December 03, 2016

Natuzzi
#966488
1.4
Details
Bought a natuzzi sectional because I had an old one which is still good the new one had numerous service problems also the leather is deteriorating between the seating surfaces would never buy there products again
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Natuzzi Sofa Review

Natuzzi
#940626
2.2
Details
In 2014 I bought two Regia tub chairs and two Ciak sofas and the fabric on all of this furniture has gone loose they look so ugly and cheap now. The foam on the Regia tub chairs arm rests move around making the fabric look even worse. It's so frustrating because I contacted Natuzzi and they didn't bother emailing me back!
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Natuzzi Furniture Set Review

Natuzzi
#908924
1.3
Details
The faux leather they call leather is a joke! The living room set we paid $4,800.00 for peeled and dis colored within 2 years! No customer service from Florida leather Gallery and no customer service from Natuzzi!
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Advertised vs Delivered
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Natuzzi Sofa Review

Natuzzi
#906600
1.0
Details
Look at the leather on my arm chair. The sofa is the same way. The spring broke on the seat of the sofa a year after we got it and Macy's would do nothing. Dont buy Natuzzi.
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NATUZZI AVENTURA, FLORIDA SAME ISSUE!!! THEY COLLECT YOUR FULL PAYMENT IN ADVANCE AND TELL YOU THAT YOU WILL RECEIVE YOUR SOFA WITHIN 4 - 6 MONTHS WHEN THE 6 MONTH APPROACHES NOBODY FOLLOWS UP AND THEY DONT TAKE YOUR CALLS UNTIL YOU INSIST. THEN THEY TELL YOU THAT...
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1.4
I didn't like
  • Difficulty to contact
  • Not keeping to delivery schedule
#837098
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The worst furniture brand I have ever seen. I ordered 2 tratto sofas 4 months back and was told to be delivered in March/April. I have been following up for last 3 weeks and have been given 3 different dates for delivery. Today I was told that it will be first couple...
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Islington, England
#823700
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Whatever you do not buy a Natuzzi product their warranties are not worth the paper they are written on - a 10 year warranty mind you . I have had my very expensive lounge for less than a year which took 4 months to get here to Sydney ( bought from the Natuzzi store...
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1.0
Lakemba, New South Wales
I liked
  • Dissapointed
I didn't like
  • Quality of furniture
  • Repair service
#805126
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Not your father's Natuzzi
Not your father's Natuzzi
Not your father's Natuzzi
Not your father's Natuzzi
Had excellent experience with Natuzzi pieces from 20 years ago so decided to get a new reclining couch from them. Looked great upon delivery but very shortly the padding started to bunch up, the recliner started to make noise and lately the stain is wearing off very...
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1.0
#799318
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Since I had some older Natuzzi furniture that still looked great it was time to freshen some things up. I ordered a Natuzzi electric recliner sofa a bit over 2 years ago and it looked great when it arrived. Then the stuffing started to bunch up in an unsightly...
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#799305
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Vittoria, I hope this is not Natuzzi way of saying there is noting we can do to resolve this matter ?! I am expecting options on how to resolve this matter not just a "fob off". If you cannot resolve this matter please escalate as I plan to take this matter forward. As...
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2.0
Stanmore, England
#796153
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The first chair I purchased, was a roll arm recliner. New extremely comfortable. Then the queasy and groans started then the seat started to get soft and softer then the back followed. I had to use throw cushions on it. This chair started being bad just around a...
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1.0
I liked
  • Dissapointed
I didn't like
  • Quality of furniture
  • Customer service
#795173
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