This company have the worst customer service of any company I have ever encountered! Took my money for a sofa in Thurrock store back in May 2017, delivered me a broken sofa (not even the sofa I ordered) and havent come to collect it still. After many phone and email...Read more
Noticed slight sagging after a year and by the end of the 2nd year it was getting worse. Called company that sold the $$$$ sectional, Star, and was told it was out of warranty. Finally almost 4 years old I took it apart and found it was a one piece foam unit that had...Read more
Natuzzi - Cardboard support
Bought beautiful microfiber/leather fabric was so comfy but the cushions sunk down so bad we had to throw out. No support what so ever from the couch and the company.
Bought a leather sleeper sofa....when unfolded the foot area was over 4 inches higher than the head area. Shaped like a banana. Ever try sleeping sideways on a banana ? Called support...They said that it was within specifications. You would think a bed would be...Read more
I didn't like
- Response to the problem
Natuzzi - Buy Palliser!!!!
Worst company ever. Terrible CS, & management....
Never buy a leather high grade sofa from Natuzzi they delivered to me a black highest quality leather sectional sofa in black that turned green two weeks later I repeatedly went to the store made calls to them Customer Care had my warrantee continued communication for...Read more
Natuzzi Loveseat Review
8 weeks after purchase the cushions on my leather Natuzzi Editions love seat have lost all plumpness. Compared to the sofa, it's like we are sitting on a hole where here should be padding. Warranty people from where we purchasedvae coming to look at it on Saturday. Historically, this company always denies warranty issues.
We purchased a Natuzzi leather love seat about 10 years ago. It has provided many years of great comfort and has stood up to wear and tear. I recently purchased (2) full size leather sofas and one of them has lost all of its' cushion support after only two years of...Read more
I purchased a Natuzzi leather sectional 18 months ago from Macy's, the salesman told me it came with a 10 year warranty, checked online saw warranty 10 years on frame/2 years on upholstery, so I purchased it. Now 18 months later the cushions have lost a measured 58% of...Read more
Natuzzi B865 Leather Sofa Review
Worst quality I have ever seen in my life. Spent over $6,000 and my Natuzzi sectionals broke down within WEEKS. Save your money & go somewhere else. I truly believe anywhere else will be better quality and probably a much better price! I was not shocked to see so many other people with the same complaints online. Will never purchase from Natuzzi again.
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