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Noticed slight sagging after a year and by the end of the 2nd year it was getting worse. Called company that sold the $$$$ sectional, Star, and was told it was out of warranty.

Finally almost 4 years old I took it apart and found it was a one piece foam unit that had split down the center. Also the back cushion is caving in.

Not what you should have to do with a high dollar unit. This is common for any unit that gets set in on a regular basis.

Product or Service Mentioned: Natuzzi Sofa.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jul 11, 2017.
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Anonymous
#1365483

Our sofa is sagging immediately after delivery and getting worse each day. Natuzzi is not willing to exchange the sofa.

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